MSI Leads ISO Industry into Ethernet-based Payments
UNION, NJ --(Business Wire)-- April 16, 2004 -- Merchant Services, Inc. (MSI), a leading provider of bankcard merchant services, is leading the ISO industry into Ethernet-based payments with an installation of the VeriFone Omni 3750 Internet Protocol (IP) payment terminal at ProWash Inc. of Union, New Jersey. By connecting the POS terminal to the existing DSL router, MSI can achieve an "always-on" connection that eliminates the normal dial up time and complete payment transactions in as little as four seconds.
"This new 'always-on' approach is exciting, because if we can shave three or four seconds off a transaction that is significant," said Scott Freund, president of ProWash and a board member of the Carwash Operators of New Jersey. "Our association endorses MSI for payment processing and our relationship has been a very positive one. We already have DSL installed at our business, so when MSI brought this new concept to us we were very interested. Now we are testing it to see if it will benefit all of our 140 members."
"MSI stays at the forefront of payment technology, and that is why we are off to a fast start with the new VeriFone IP terminal," said Mario Parisi, director of operations for MSI. "By connecting through an Ethernet router or LAN, we can deliver very fast transaction speeds to our customers. If a business is already using an 'always-on' DSL or cable modem connection, we can piggy-back right on top of that connection and eliminate the dial-up wait. This approach really makes sense for a lot of retail merchants."
The VeriFone Omni 3750 IP is an all-in-one payment terminal featuring a built-in jam-proof printer and a PIN pad for debit card acceptance as well as both Ethernet and dial-up communications capability. MSI offers gift cards, prepaid phone cards, electronic check processing and other services to enhance the value of the Omni 3750 to its merchant customers.
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MSI Acquires Merchant Services.com
UNION, NJ, July 31, 2003 – Merchant Services, Inc. (MSI), a leading provider of bankcard merchant services, today announced the acquisition of www.merchantservices.com and the launch of a new website designed to attract merchants inquiring about credit card processing services. The main objective of the new site is to generate a high volume of quality leads for the nationwide MSI sales organization.
In addition to advertising and publicity, the company plans to promote the site through the sophisticated use of search engine optimization techniques that will direct merchants seeking information about credit card services to merchantservices.com.
“We are very focused on marketing tools to support our sales representatives and agents,” said Mario Parisi, chief officer of operations for MSI. “Lead generation, fast account processing and excellence in service are the core values at MSI. This website is going to give us another tool to present the advantages of our programs to merchants nationwide. Along with our 1-800-BANKCARD program, merchantservices.com puts us at the forefront of marketing innovations in our industry.”
Sales leads arriving through the website will go to the same proven MSI organization that handles all of the company’s current business. Merchantservices.com follows on the heels of 1-800-BANKCARD, a marketing identity program for MSI and its network of ISOs launched in April 2003. In the highly competitive processing industry, MSI differentiates itself through the quality of its responsiveness and its integrity in dealing with its representatives and agents as well as its merchant customers. Same day merchant activations, 24 hour live technical support, high merchant acceptance rates and competitive prices in equipment leasing and card acceptance programs are hallmarks of the company’s competitive advantage.
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MSI Launches 1-800-BANKCARD Marketing Program & Wins ‘ISO of the Year’
Union, NJ, April 24, 2003 - Merchant Services, Inc. (MSI), a leading provider of bankcard merchant services, today launched 1-800-BANKCARD, a new marketing identity program for MSI and its network of ISOs. In addition, global electronic payment technology leader Hypercom Corporation named the New Jersey headquarters of MSI Merchant Services, Inc. "ISO of the Year" for 2002 at the recently concluded ETA 2003 meeting.
The main objective for MSI’s 1-800-BANKCARD initiative is to provide a new marketing brand that will resonate with merchants as well as professionals in the payments industry. The company kicked off a new advertising program that features 1-800-BANKCARD, and highlights its advantages
“We want 1-800-BANKCARD to be recognized for its excellence in service and as a solid business partner, just as MSI is today,” said Mario Parisi, chief officer of operations for MSI. “We chose this brand identity because it is memorable and meaningful, and it really lends itself to promotion.”
Promotion respondents will be directed to the same proven MSI organization. There, they will choose from an impressive array of services, from same-day merchant activations to 24-hour live technical support. MSI is widely respected for its high levels of integrity in its business dealings, as well as its other competitive strengths -- high merchant acceptance rates and competitive prices on equipment, leasing and card acceptance programs.
ISO of the Year
In announcing the selection of MSI to receive the distinguished ISO of the Year award, Lisa Shipley, senior vice president, ISO Sales, for Hypercom Corporation said, "MSI exemplifies what an ISO should strive to be. The company has shown that their primary concern is the satisfaction of their customers and has demonstrated their commitment to providing quality service time and time again. MSI is an innovator in all levels of commitment, service and support and we award them for their significant accomplishments this past year."
Hypercom honored MSI at a black tie gala event, where executives of the company presented Mario Parisi, chief officer of operations for MSI, with the award. MSI was recognized for its exceptional customer service, innovative application procedures, outstanding technical support and level of commitment to its customers.
"MSI counts on Hypercom to help us provide superior technology to our agents, ISO's and merchants, but that is not what won us this award. Hypercom has many ISO customers and out of all of them we were chosen for this honor because of our reputation in the marketplace and the recognition of our service quality. It is a great achievement for our team members at MSI, who work hard 365 days a year to deliver consistently high levels of service and responsiveness. We are honored that Hypercom has recognized MSI as 'ISO of the Year,' and look forward to continuing to build a substantial and prosperous relationship with them," said Parisi.
MSI recently awarded Hypercom a 12-month, multi-million dollar contract for 10,000 card payment terminals and technology with HyperSafe™ operating system security. This marks the second time MSI has awarded a 10,000-unit order to Hypercom. MSI will immediately roll out the terminals to merchants nationwide.
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Hypercom Names MSI Merchant Services, Inc. "ISO of the Year" for its Exceptional Commitment to its Customers
04/07/03 - Global electronic payment technology leader Hypercom Corporation announced today that it has named the New Jersey headquarters of MSI Merchant Services, Inc. "ISO of the Year" for 2002. MSI, a leading provider of bankcard merchant services, is being recognized for its exceptional customer service, innovative application procedures, outstanding technical support, and level of commitment to its customers.
"MSI exemplifies what an ISO should strive to be. The company has shown that their primary concern is the satisfaction of their customers and has demonstrated their commitment to providing quality service time and time again," said Lisa Shipley, Senior Vice President, ISO Sales, for Hypercom Corporation. "MSI is an innovator in all levels of commitment, service and support and we award them for their significant accomplishments this past year."
"Hypercom has empowered MSI to provide superior technology to our agents, ISO's and merchants. MSI tries to go a step further in our customer service, by anticipating the needs of our customers. We offer an impressive array of services, from same day merchant activations to 24-hour live technical support," said Mario Parisi, Chief Officer of Operations for MSI. "We are honored that Hypercom has recognized MSI as 'ISO of the Year,' and look forward to continuing to build a substantial and prosperous relationship with them."
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MSI Merchant Services Awards Hypercom Multi-Million Dollar Contract
3/31/03 - MSI Merchant Services Awards Hypercom Multi-Million Dollar Contract for 10,000 High Speed Payment Terminals and Technology
Fast, Smart, Easy-Use Payment Terminals for Merchants Nationwide
MSI Merchant Services, Inc., a leading bankcard provider, has awarded global electronic payment technology leader Hypercom Corporation (NYSE: HYC) a 12-month, multi-million dollar contract for 10,000 Hypercom® card payment terminals and technology with HyperSafe™ operating system security. MSI will immediately roll out the smart, fast and easy-use terminals with HyperSafe operating system security features to merchants nationwide.
"We have selected Hypercom because they are the payment technology leader. Their high performance payment terminals and technology are simply the best, and their service and support is second to none," said Mario Parisi, Chief Operating Officer, MSI.
"When leading companies like MSI want fast, smart and easy use payment technology and complete transaction solutions, they turn to Hypercom. That is what Hypercom brings to the market, and the market is responding with an enthusiastic 'thumbs up,' said O.B. Rawls IV, president, Hypercom North America. "MSI and Hypercom share many important values not the least of which is our complete commitment to and focus on delivering the very best to our customers."
Fast, Smart, Easy-Use Terminals = Increased Revenues, More Value for Merchants
Businesses worldwide recognize Hypercom as the world's premier provider of fast, high performance card transaction and transaction networking technology and products. Hypercom's Internet-enabled ICE devices are high performance, touch screen-based card payment terminals that incorporate physical security features and Hypercom's HyperSafe operating system. In addition to the embedded HyperSmart® payment applications, Hypercom's ICE terminals support a range of value-added applications and services including electronic signature and receipt capture, on-screen advertising, customer-pole display, interactive electronic coupons -- as well as secure credit, debit, EBT and EMV smart card functions. All Hypercom ICE terminals meet the latest security requirements for PIN-based transactions, including 3DES capabilities.
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Good Things Come to Those Who Don't Have to Wait
(Green Sheet 03:03:02) March 2003 "MSI, the New Jersey Headquarters takes the concept of "same day approvals" for merchant accounts to the next level. As part of its new program, called 1-800-BankCard, the company said ISOs can fax their merchant applications to MSI NJ and submit them online through MSI's Web site. In the past, to be eligible for "same day approval" an ISO had to send the original merchant application to MSI NJ for next day delivery."
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Epidemic of False Apps Infects Industry
(Greensheet 02:05:01) May 2002 - "An ugly virus is seeping through the already challenged ISO community. It preys upon the trusting yet hungry nature of companies eager for new merchant business. When detected, it quickly disappears and lays dormant for a bit before rearing its vile head in another locale."
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MSI Credits MasterCard Referral Program
Hitachi Cable Manchester Win Cites MasterCard Lead Sharing with Reps for Quick Close
UNION, NJ, March 4, 2002 - Merchant Services, Inc., a leading provider of bankcard merchant services, today announced they have signed Hitachi Cable Manchester, Inc., a division of Hitachi, Ltd., to a multi-year agreement for credit card processing services. MSI credits the MasterCard International Referral Progam for the deal. The program focuses on connecting qualified Merchant Service Providers like MSI with appropriate merchants that are interested in accepting MasterCard cards.
HCM is the world’s leading manufacturer of copper, fiber optic and electronics cable. The company will use an end-to-end solution provided by MSI that includes PC-based software, transaction authorization and settlement services for credit card payment.
The MasterCard program through MSI is a salesman’s dream great leads passed straight to the reps while they’re still hot, said Jesse Guzman, the MSI sales associate who sold the HCM contract. HCM was two weeks from contact to close. You cannot beat that! But I credit the leadership at MSI for making this program work. Not many people in this industry would pass gems like these on to their reps and ISOs, but MSI does because they are truly team-oriented, he noted.
HCM knew what they were looking for -- technology, support and competitive rates, continued Mr. Guzman. HCM picked MSI because they liked the ease of use of our PC solution, the built-in multiple gateways and the fact that we were end-to-end. They were impressed with the quality of our support organization, especially MSI’s responsiveness to incoming support calls. Of course, they also understand the market well and were looking for great buy rates, and quickly saw that MSI is one of the most competitive firms you can find.
HCM will be taking credit cards for the first time. The company will primarily use the MSI system and processing services to process credit card transactions for corporate purchasing cards, a service that is increasingly desired by their clients and an important growth market for MasterCard. Hitachi Cable Manchester, Inc. is a division of Hitachi, Ltd., the world’s ninth largest company. At their 225,000 square foot state-of-the-art manufacturing facility located in East Industrial Park, Manchester, New Hampshire, the company manufactures a comprehensive range of copper, fiber optic and electronics cable for use computer, industrial, automotive, medical and other electronic OEM applications.
About MSI (www.merchantservices.com)
MSI, headquartered in New Jersey, is one of the premier credit/debit card processors serving the market. Founded in 1989, MSI today serves over 15,000 businesses across the nation. The company offers end-to-end transaction processing solutions for Visa, MasterCard, American Express, Discover and private label card acceptance. MSI is dedicated to achieving the highest levels of client satisfaction through exceptional service available 24X7, coupled with state-of-the-art software and hardware. The company equally values its relationships with its sales associates and independent sales organization partners, and regards lead sharing, support, competitive pricing and prompt payment of residuals as essential to mutual and enduring success. By offering several processing options and the broadest number of payment options in the industry, MSI approves 98% of all merchant applications.
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MSI NEW JERSEY AWARDS LIPMAN CONTRACT FOR 10,000 POINT-OF-SALE TERMINALS
Sees Lipman Image PakTM as a “Strategic Market Solution”
SYOSSET, NY – March 18, 2002 – Merchant Services Inc. (MSI), based in Union, N.J., a leading provider of bankcard merchant services, announced today that it has signed an agreement with Lipman for purchase of 10,000 POS terminals. The agreement enables MSI to supply its customers with NURITŅ wired and wireless point-of-sale solutions.
At the heart of this agreement is the new Lipman ImagePak, which provides a comprehensive solution for payment processing and check imaging. ImagePak is complete desktop solution comprised of the NURIT 3020 Countertop Payment Terminal combined with a check image reader, and is powered by the Web based NURIT Capture check imaging solution.
“We are excited to offer our clients the complete line of NURIT products.,” commented Mario Parisi, director of operations at MSI. “Lipman has developed a complete suite of industry driven, strategic market solutions that are driven by a set of powerful back end applications such as ImagePak and NURIT Capture.”
“3 years ago, Lipman and MSI New Jersey began working together, with our commitment to help them become a significant player in the POS marketplace,” said Michael Grossman, Lipman’s senior vice president of ISO sales. “The signing of this agreement demonstrates MSI New Jersey’s substantial growth and success in the industry. We are proud to be a partner in their success.”
Powered by NURIT APPSŌ Value Added Applications, Lipman features both landline and wireless POS solutions under the NURIT brand. This complete product line includes traditional terminals, ECR, ATM, Scrip and Kiosk solutions for the retail, restaurant, mobile commerce, direct marketing, and fleet markets.
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Hypercom Partner Showcase
Headquartered in New Jersey, Merchant Services Inc. (MSI) and its affiliates provide services to more than 25,000 businesses in the retail, hospitality and emerging market sectors. Founded in 1989, MSI presents its customers with a broad range of premier transaction processing solutions. The Company has a proactive philosophy of service, which accounts for its fast turnaround of new merchant applications and high retention rate of their expanding merchant portfolio. MSI has been actively deploying Hypercom's innovative products into the marketplace and was an active and supportive participant in the Hypercom Road Show, which took place this winter in major cities throughout the US. For more information on MSI and their transaction processing solutions, visit www.msihq.com.
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MSI Awards Hypercom Contract for 10,000 Card Payment Terminals
Phoenix, January 31, 2002 - Merchant Services, Inc. (MSI), a leading provider of bankcard merchant services, has awarded Hypercom Corporation (NYSE: HYC) a 12-month, multi-million dollar contract for 10,000 Hypercom card payment terminals. Under the terms of the agreement, Merchant Services will provide Hypercom’s card payment terminals to thousands of merchants in the retail and hospitality sectors, as well as to other emerging markets.
Hypercom is the leader in electronic payments and its card payment terminals are the most advanced and proven products on the market. They deliver an array of secure Internet-based, value-added services at the point-of-sale that are second to none. And that’s what our merchants want to compete in today’s highly competitive market, said Mario V. Parisi, Jr., director of operations, Merchant Services, Inc., New Jersey.
This order is a win-win for Merchant Services’ sales force, distributors, customers and Hypercom, and another strong validation of our epic ICE strategy and the unequaled versatility of our ICE products, said Chris Alexander, president and CEO, Hypercom Corporation.
Hypercom’s epic (ePOS-infocommerce?) ICE? devices are compact, high performance, touch screen-based card payment terminals. ICE terminals support a range of value-added applications and services including: electronic signature and receipt capture, e-mail, on-screen advertising, interactive electronic coupons, and cash management reporting through a standard browser as well as secure credit, debit and smart card functions.
About Merchant Services, Inc. www.msihq.com
Headquartered in New Jersey, Merchant Services, Inc. (MSI) and its affiliates provide services to more than 25,000 businesses in the retail, hospitality and emerging market sectors. Founded in 1989, MSI presents its customers with a broad range of premier transaction processing solutions. The company has a proactive philosophy of service, which accounts for its fast turn-around of new merchant applications and high retention rate of their expanding merchant portfolio.
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MSI Honors Hypercom with a sculpture of an ICE 5500 appliance.
Left to right are MSI patners Andrew Czujko, George Mayo, and Mario V. Parisi Jr.,
Dale Lasig, Hypercom Sales Director is second from the right.
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MSI Profile from GSQ
(GSQ Vol4 No4) November 2001 - Merchant Services Inc. (MSI)is one of the premier credit/debit card processors serving the market today. Founded in 1989, MSI provides services to businesses across the nation. It is dedicated to quality service, state-of-the-art software/hardware and client satisfaction. It notes that its experienced team of bankcard professionals is available 24 hours a day, 7 days a week.
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Profitability Behind the Promises
(Greensheet 01:11:02) November 2001 - "Mario Parisi got right to the point. "We do what we say. We say what we do," said the Director of Operations for MSI New Jersey. Founded in 1989 by Mario and his two partners, George Mayo and Andrew Czujko, MSI (Merchant Services Inc.) set out to establish itself as a leading provider of electronic payment processing services."
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MSI and Thales e-Transactions Jointly Promoting Talento Point of Sale Terminal
Union, NJ, September, 2001 - MSI (Merchant Services Inc.), a leading provider of bankcard processing services, today announced that it has formed an alliance with Thales e-Transactions (formerly Dassault AT of America). This new partnership will allow MSI to offer the Talento Payment terminal to all MSI offices nationwide. MSI has been trained and certified to set up, deploy, and support the Talento payment terminal.
"We are excited to be offering the Talento terminal to our offices,” said Mario Parisi, Director of Operations for MSI, “This very flexible, high tech terminal compliments our existing product offering very nicely. The Thales e-Transactions terminal line will also provide us other exciting opportunities for expanding our product offering in the near future. I encourage you to try this terminal offering.”
The Talento is a high functionality dial terminal that is available in three models:
- T-One (credit only)
- T-IPP (Integrated PIN Pad for credit/debit/EBT)
- T-IPPS (Integrated PIN Pad and integrated smart card reader)
- Some of the features that differentiate this terminal from its competitors are:
- Sleek, high-tech design with a small footprint.
- Easiest to use terminal on the market today.
- Integrated fast thermal receipt printer.
- Ability to download up to 8 merchant accounts – all supported in one terminal.
- One application supports retail, restaurant, and AVS.
- Supports merchant’s logo on the customer receipt.
- Supports all major check programs and check readers.
"This program benefits everyone concerned: the Merchant Services' sales force, distributors, customers and Thales as well,” said Bill Peet, President and CEO, Thales e-Transactions. “We are pleased to begin what we believe will be a long term relationship that will position MSI with a true competitive advantage for future business opportunities.”
About MSI, Inc.
Founded in 1989, MSI consists of three independently owned and operated corporate offices in New Jersey, New York, and South Dakota, and is one of the premier credit/debit card processors serving the market place today. Head quartered in Union, New Jersey, MSI and its affiliates provide services to more than 75,000 businesses in the retail, hospitality and emerging market sectors. The company has a proactive philosophy of service, which accounts for their fast turn-around of new merchant applications and high retention rate of their expanding merchant portfolio.
MSI’s New Jersey office supplies Bankcard processing services to over 15,000 merchants nationwide, and processes over 1.25 billion dollars annually. For additional information on the company’s products, or if you are an independent sales agent or ISO and would like to join MSI, please contact George Mayo at MSI (800) 351-2591 ext. 923, or send an email george@msihq.com.
Please visit us at the web at www.msihq.com.
About Thales e-Transactions, Inc.
Thales e-Transactions, Inc., formerly known as Dassault AT of America, Inc., is a global business with operations in nearly 30 countries and over 65,000 employees worldwide. The company continues to enjoy a worldwide leadership role in the EFT/POS industry that began over 15 years ago. Thales is currently among the top 6 companies in worldwide EFT/POS installations and ranks 1st in installed Smart Card terminals. The Thales e-Transactions, Inc American corporate headquarters is located in Atlanta, Georgia.
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