Employment at MSI

MSI Merchant Services is a fast paced, multi tasked, dynamic company with a friendly tram atmosphere. Moreover, MSI seeks a professional candidate with demonstrated experience and strong team skills. This candidate suited for the position should be able multi-task effectively managing inbound phone calls and projects as assigned. MSI has several career openings available. Please and check this web site regularly for updates.

Customer Support

 

Please provide your resume with salary requirements

CALL DIRECT AT 908-516-5940 OR CLICK APPLY NOW

Requirements:

  • 1+ Years Customer service experience in Banking  industry
  • Proven ability to handle various types of customer issue
  • Strong analytical and problem solving skills
  • PC literate and Data Entry a must
  • Flexible, adaptable team player with strong interpersonal skills

Responsibility:

  • Data input of merchant applications
  • Working with ACH transfers, holds and releases
  • Assist merchants with statement inquires
  • Provide customer assistance as needed
  • Research merchant issues and assist with resolution

 


INSIDE SALES REPRESENTATIVES

Please provide your resume with salary requirements

CALL DIRECT AT 908-516-5956 OR CLICK APPLY NOW

Requirements:

  • 1+ year previous tele-sales experience required.
  • Good aptitude, attitude and are interested in sales training at Bankcard industry
  • Excellent oral and written communication skills
  • Superior sales service skills and ability to maintain positive working relationships
  • PC literate
  • Flexible, adaptable team player with strong interpersonal skills

Responsibility:

  • Contributing to individual and team sales goals
  • Providing superior phone service regarding product offering, selection pricing, availability, and technical information
  • Provide products assistance as needed
  • Business-to-Business telephone sales

Risk Analyst

Please provide your resume with salary requirements
 

Requirements:

  • 1+ Years in Bankcard Acquiring industry
  • Previous credit reports and charge back experiences are plus
  • Proven ability to handle various types of customer issues
  • Basic understanding of ACH banking transfers and Account Receivables
  • Basic PC skills

Responsibility:

  • Review chargeback reports and take appropriate action
  • Monitor and review all processed transactions on daily basis
  • Verify transactions with issuing banks
  • Respond to compliance issue with Visa and MasterCard
  • Reviewing terminated Merchant File

Sales Support

Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5923 OR CLICK APPLY NOW

Requirements:

  • 1+ Years in Sales Support or work with Sales personnel
  • Experience in Bankcard industry or credit card processing
  • Excellent proofreading skills
  • Strong PC knowledge
  • Proven ability to meet deadlines and balance priorities
  • Excellent oral and written communications skills

Responsibility:

  • Administer and maintain the submission of merchant applications
  • Verify and complete requirements for new applications
  • Provide sales support as necessary
  • Research sales reps issues and assist with resolutions
  • Follow-up calls to all potential sales reps

Sales Recruiter

Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5924 OR CLICK APPLY NOW

Requirements:

  • 2+ Years in Bankcard Acquiring industry
  • Superior cold calling skills and strong negotiating skills
  • Self motivated and flexible
  • Resiliency necessary to handle rejection
  • Internet savvy to perform targeted research and searches identifying candidates
  • Work well independently and in a team environment

Responsibility:

  • Take personal responsibility for your success and use the tools provided to build your business
  • Calling prospective sales candidates to introduce our program
  • Take your career to the next level and manage your own desk and team

Technical Support

Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5933 OR CLICK APPLY NOW

Requirements:

  • Must have 1-3 years call Credit card or POS terminal experience in a technical support role
  • Must possess industry knowledge with POS terminals
  • Excellent phone, communication and troubleshooting skills
  • Must possess strong PC skills
  • Strong team player and interpersonal skills

Responsibility:

  • Provide technical support to Sales representatives and merchants
  • Programming and downloading of POS devices
  • Perform testing and troubleshooting on via phone
  • Complete projects on escalated issues as assigned till resolve
  • Run diagnostics on malfunctioning equipment to restore to working condition

PARALEGAL/Executive Assistant to general counsel & coo

Please provide your resume with salary requirements
CALL DIRECT AT 908-516-5929 OR CLICK APPLY NOW

Requirements:

  • 2-4 year of related Administrative experience

  • Some Paralegal experience

  • Proven ability to handle highly confidential information

  • Excellent computer skills – Word, Excel, PowerPoint

  • Ability to effectively use search engines

  • Detailed oriented and able to multi task

  • Time management and follow up skills

  • Ability to demonstrate initiative and good judgment

  • A strong sense of urgency and professionalism

  • Excellent verbal and written communication skills

 

Responsibility included but not limited to:

  • Provide administrative support to General Counsel and Chief Operations Officer

  • Compose routine correspondence, memos and reports with accuracy, clarity and appropriate tone

  • Establish and maintain required files

  • Prepare reoccurring reports and presentations as well as client proposals

  • Ability to handle multiple phones in a professional manner              

  • Keep calendar for two individuals

  • Travel arrangements and event planning



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